Questions and answers

How Far Reach works

Including the parts that are not finished yet. If something here is out of date or unclear, tell us and it gets corrected.

Getting started

What is Far Reach?

Far Reach connects people who need work done with independent professionals who do it. You can post a job and take proposals, or buy a fixed-scope package with a price and a delivery date already on i t.

Whichever route you take, the engagement becomes a contract with written terms, and the money sits in escrow until the work is accepted.

What is Far Reach?

Far Reach connects people who need work done with independent professionals who do it. You can post a job and take proposals, or buy a fixed-scope package with a price and a delivery date already on i t.

Whichever route you take, the engagement becomes a contract with written terms, and the money sits in escrow until the work is accepted.

Does it cost anything to join?

No. Creating an account, publishing a profile, posting a job and browsing are all free.

Money only changes hands when a contract is funded. At that point Far Reach takes a commission, and the rate tha t applies is recorded on the contract when it starts, so a later change to our fees never alters work already under way.

Does it cost anything to join?

No. Creating an account, publishing a profile, posting a job and browsing are all free.

Money only changes hands when a contract is funded. At that point Far Reach takes a commission, and the rate tha t applies is recorded on the contract when it starts, so a later change to our fees never alters work already under way.

Can one account both hire and work?

Yes. One login, both sides. A freelancer who needs a logo for their own studio does not need a second account.

Your dashboard shows whichever sides you have set up, and a job post always comes from yo ur client profile while a proposal always comes from your freelancer profile.

Can one account both hire and work?

Yes. One login, both sides. A freelancer who needs a logo for their own studio does not need a second account.

Your dashboard shows whichever sides you have set up, and a job post always comes from yo ur client profile while a proposal always comes from your freelancer profile.

Hiring

How do I post a job?

Sign in, open Post a job, and describe the work: a title, what needs doing, a category, a budget and the experience level you want.

Freelancers spend bid credits to reply, so they read the post carefu lly before deciding. The more specific you are about scope and constraints, the fewer irrelevant proposals you will have to read. Mention anything unusual about your environment - that is what separat es a real proposal from a template.

How do I post a job?

Sign in, open Post a job, and describe the work: a title, what needs doing, a category, a budget and the experience level you want.

Freelancers spend bid credits to reply, so they read the post carefu lly before deciding. The more specific you are about scope and constraints, the fewer irrelevant proposals you will have to read. Mention anything unusual about your environment - that is what separat es a real proposal from a template.

What is the difference between a job post and a service package?

A job post is open-ended: you describe what you need and freelancers propose how they would do it, at what price and on what timeline. Use it when the shape of the work is still a question.

A servic e package is fixed: the freelancer has already decided what is included, what it costs and how long it takes. You buy it as listed. Use it when you know exactly what you want.

What is the difference between a job post and a service package?

A job post is open-ended: you describe what you need and freelancers propose how they would do it, at what price and on what timeline. Use it when the shape of the work is still a question.

A servic e package is fixed: the freelancer has already decided what is included, what it costs and how long it takes. You buy it as listed. Use it when you know exactly what you want.

How do I choose between proposals?

Read the first two lines of each cover letter. A proposal that opens by restating your problem in the freelancer's own words is worth more than one that opens with a list of technologies.

Then lo ok at the profile: completed contracts, review scores, and whether the work they have done resembles the work you are asking for. Price is easy to compare and is usually the least useful signal.

How do I choose between proposals?

Read the first two lines of each cover letter. A proposal that opens by restating your problem in the freelancer's own words is worth more than one that opens with a list of technologies.

Then lo ok at the profile: completed contracts, review scores, and whether the work they have done resembles the work you are asking for. Price is easy to compare and is usually the least useful signal.

Finding work

What are bid credits and why do proposals cost them?

A proposal costs bid credits - normally 2. Active freelancers receive a monthly grant.

The point is not revenue, it is scarcity. If replying were free, every post would collect hundreds of copy-paste d proposals and clients would stop reading any of them. A small cost makes people choose which jobs are actually worth their time, which is better for both sides.

What are bid credits and why do proposals cost them?

A proposal costs bid credits - normally 2. Active freelancers receive a monthly grant.

The point is not revenue, it is scarcity. If replying were free, every post would collect hundreds of copy-paste d proposals and clients would stop reading any of them. A small cost makes people choose which jobs are actually worth their time, which is better for both sides.

Do I get bid credits back if a client ignores me?

Yes. If a client lets a post expire without responding to you at all, the credits you spent on that proposal are returned automatically.

You are paying for a chance to be considered. If nobody conside red it, you did not get what you paid for.

Do I get bid credits back if a client ignores me?

Yes. If a client lets a post expire without responding to you at all, the credits you spent on that proposal are returned automatically.

You are paying for a chance to be considered. If nobody conside red it, you did not get what you paid for.

How do I get more work?

Finish your profile before you bid on anything. A profile with an overview that explains how you work, real skills attached and at least one portfolio item converts several times better than a bare on e, and it costs you nothing.

Then be selective. Ten considered proposals to jobs you genuinely fit will beat fifty scattered ones, and they cost fewer credits.

How do I get more work?

Finish your profile before you bid on anything. A profile with an overview that explains how you work, real skills attached and at least one portfolio item converts several times better than a bare on e, and it costs you nothing.

Then be selective. Ten considered proposals to jobs you genuinely fit will beat fifty scattered ones, and they cost fewer credits.

Money, fees and escrow

How does escrow work?

For a fixed-price contract, the client funds a milestone before the work starts. The money leaves the client's account and is held by Far Reach - it is not the freelancer's yet, and it is n o longer freely the client's either.

When the client accepts the delivery, it is released. If the client does not respond within the review window, it releases automatically, so a freelancer wh o has delivered is not left waiting indefinitely on silence.

If a dispute is opened, the escrow freezes until the dispute is resolved.

How does escrow work?

For a fixed-price contract, the client funds a milestone before the work starts. The money leaves the client's account and is held by Far Reach - it is not the freelancer's yet, and it is n o longer freely the client's either.

When the client accepts the delivery, it is released. If the client does not respond within the review window, it releases automatically, so a freelancer wh o has delivered is not left waiting indefinitely on silence.

If a dispute is opened, the escrow freezes until the dispute is resolved.

Can I pay by card yet?

Not yet, and we would rather say so than imply otherwise.

The escrow, invoice, payout and ledger systems are built and the records are real, but no card processor is connected, so no milestone can cur rently be funded and no payout can currently be made. Contracts, proposals, messaging and reviews all work.

Card payments are the next thing being connected. Until then, treat Far Reach as a place t o find and agree work, and settle payment between yourselves by whatever means you already use.

Can I pay by card yet?

Not yet, and we would rather say so than imply otherwise.

The escrow, invoice, payout and ledger systems are built and the records are real, but no card processor is connected, so no milestone can cur rently be funded and no payout can currently be made. Contracts, proposals, messaging and reviews all work.

Card payments are the next thing being connected. Until then, treat Far Reach as a place t o find and agree work, and settle payment between yourselves by whatever means you already use.

What does Far Reach charge?

The client pays a 7% commission on top of the amount agreed with the freelancer. The freelancer receives the agreed amount in full — nothing is deducted from what they quoted you.

There is also a on e-off USD 10.00 fee when a freelancer is hired, charged to the client once per contract and not per milestone.

A company hiring for its own team pays nothing monthly and nothing per posting for now, a nd USD 100.00 once for each person hired. A job agency hiring candidates for others pays USD 500.00 a month, USD 5.00 per job posted, and USD 100.00 once per hire. Resume search is unlimited, and noth ing is charged to the person hired.

The exact rates that apply to a contract are captured on that contract the day it starts and shown to both sides before anyone commits. We cannot raise the rate o n work you have already agreed.

What does Far Reach charge?

The client pays a 7% commission on top of the amount agreed with the freelancer. The freelancer receives the agreed amount in full — nothing is deducted from what they quoted you.

There is also a on e-off USD 10.00 fee when a freelancer is hired, charged to the client once per contract and not per milestone.

A company hiring for its own team pays nothing monthly and nothing per posting for now, a nd USD 100.00 once for each person hired. A job agency hiring candidates for others pays USD 500.00 a month, USD 5.00 per job posted, and USD 100.00 once per hire. Resume search is unlimited, and noth ing is charged to the person hired.

The exact rates that apply to a contract are captured on that contract the day it starts and shown to both sides before anyone commits. We cannot raise the rate o n work you have already agreed.

What happens if we disagree about the work?

Either side can open a dispute. The escrow freezes immediately, so the money cannot move while the disagreement is open.

Both sides submit what they have - messages, deliverables, the written scope . A mediator reads it and proposes a split. If that is not accepted, it escalates to a decision, and the reasoning is recorded.

Most disputes come from a scope that was never written down clearly. Mil estones with explicit deliverables prevent far more arguments than any dispute process resolves.

What happens if we disagree about the work?

Either side can open a dispute. The escrow freezes immediately, so the money cannot move while the disagreement is open.

Both sides submit what they have - messages, deliverables, the written scope . A mediator reads it and proposes a split. If that is not accepted, it escalates to a decision, and the reasoning is recorded.

Most disputes come from a scope that was never written down clearly. Mil estones with explicit deliverables prevent far more arguments than any dispute process resolves.

Trust and safety

Are reviews honest?

Reviews are double-blind. Neither review is published until both sides have submitted, or until the review window closes.

That matters more than it sounds. When reviews are published immediately, peop le wait to see what the other side wrote and answer in kind, and the ratings stop describing the work. Nobody here can write a rating in reply to the one they just received.

A review is tied to a rea l completed contract. There is no way to leave one without having worked together.

Are reviews honest?

Reviews are double-blind. Neither review is published until both sides have submitted, or until the review window closes.

That matters more than it sounds. When reviews are published immediately, peop le wait to see what the other side wrote and answer in kind, and the ratings stop describing the work. Nobody here can write a rating in reply to the one they just received.

A review is tied to a rea l completed contract. There is no way to leave one without having worked together.

What do you do with my data?

We keep what the platform needs to work: your account and profile, the contracts you are part of, the messages you send through the site, and the records that payments and taxes require us to keep.

Pa sswords are stored as scrypt hashes and cannot be read back by anyone, including us. Session cookies hold a random token and only its hash is stored, so reading our database does not let anyone log i n as you.

The Privacy Notice is the authoritative version and says how long each kind of record is kept and how to have yours removed.

What do you do with my data?

We keep what the platform needs to work: your account and profile, the contracts you are part of, the messages you send through the site, and the records that payments and taxes require us to keep.

Pa sswords are stored as scrypt hashes and cannot be read back by anyone, including us. Session cookies hold a random token and only its hash is stored, so reading our database does not let anyone log i n as you.

The Privacy Notice is the authoritative version and says how long each kind of record is kept and how to have yours removed.

How do I report a problem or a user?

Every profile, job post, service listing and message can be reported. Use the report link on the item itself where there is one, so the report arrives attached to what it is about.

For anything urgent , or anything involving money or safety, email [email protected] and say what happened and which contract or account it concerns.

Reports are read by people, not only by automation, and the actio n taken is recorded against the account.

How do I report a problem or a user?

Every profile, job post, service listing and message can be reported. Use the report link on the item itself where there is one, so the report arrives attached to what it is about.

For anything urgent , or anything involving money or safety, email [email protected] and say what happened and which contract or account it concerns.

Reports are read by people, not only by automation, and the actio n taken is recorded against the account.

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